We are dedicated to providing a reliable and efficient shipping experience for our valued customers. Partnering with trusted carriers such as UBX, FedEx, and DHL, we aim to ensure a seamless delivery process both domestically and internationally.

SHIPPING CHARGES FOR ALL OUTFITS:

• Domestic: No charges
• International: As per actual

DUTIES & TAXES:

• For Indian Customers: Product prices displayed include all applicable taxes and duties.
• For International Customers: Products are shipped on a DDU (Delivery Duty Unpaid) basis. This means that product prices displayed are exclusive of import taxes/duties. As the recipient, you are responsible for paying all import duties, custom duty, local Sales/VAT taxes, and any other taxes imposed by your residing country or the country to which the product is imported. Payment of these taxes/duties is necessary for the delivery of the product from the transport/courier agencies.

ORDER PLACEMENT AND CONFIRMATION:

Upon successfully placing your order, an order confirmation number will be displayed on your screen, and a confirmation email will be sent to your provided email address. If any issues arise during order processing, you will be promptly notified through email.

TRACKING YOUR ORDER:

After placing an order, a tracking number/AWB (Airway Bill) will be sent to you via email. This tracking information will enable you to monitor the progress of your order from processing to shipment and through the delivery process.

ESTIMATED DELIVERY TIME:

The estimated delivery time for each product is clearly stated on the product page. Please review these dates before proceeding to checkout. Most products are shipped within six weeks from order placement, while accessories are typically shipped within five weeks, depending on the product. However, delivery times are subject to availability.

For orders within India, customers can generally expect delivery within one week from the dispatch date. International orders typically reach customers within two weeks after dispatch.

CHANGING SHIPPING ADDRESS:

If you need to modify the shipping address after placing your order, kindly contact us immediately at info@richaahluwalia.com and call +91 9810156742. While we strive to accommodate changes, please note that we cannot alter shipping addresses or redirect orders once items have been dispatched.

For any further assistance or inquiries related to shipping, feel free to reach out to us at info@richaahluwalia.com. We appreciate your understanding and cooperation with our shipping policies.